News | Press Releases


March 6, 2017

Toshiba Medical Introduces Customized Preventative Maintenance Service Offering

The PM Only Service Agreement Maximizes System Performance and Fulfills CMS Directive and TJC Guidelines

TUSTIN, Calif., March 6, 2017 — To ensure imaging systems are operating safely and at optimum performance with appropriate and preventative maintenance, Toshiba Medical introduces its customized PM Only Service Agreement to customers. The PM Only Service Agreement allows providers to fulfill and document that they are compliant with the Centers for Medicare & Medicaid (CMS) Directive and The Joint Commission’s (TJC) guidelines of ensuring all imaging equipment meets manufacturers’ specifications.

Toshiba Medical’s PM Only Service Agreement provides ongoing preventative maintenance and service of all imaging equipment according to specifications designated by the manufacturer. A completed PM Checklist for each diagnostic imaging system records all PM inspections, enabling healthcare providers to validate compliance with the CMS Directive and/or TJC, if requested. Healthcare providers unable to show they are meeting these specifications may be penalized—including cuts in reimbursement.

“We listened to our customers’ needs and in response created a simple solution to verify that healthcare providers are being compliant with this directive,” said Tim Peeler, vice president, Service Business Unit, Toshiba America Medical Systems, Inc. “The PM Only Service Agreement also benefits providers by reducing unnecessary system downtime and ensuring equipment is operating safely and effectively.”

About Toshiba America Medical Systems, Inc.

Toshiba America Medical Systems, a Canon Group company headquartered in Tustin, Calif., markets, sells, distributes and services radiology and cardiovascular systems, including CT, MR, ultrasound, X-ray and interventional X-ray equipment. For more information, visit Toshiba Medical’s website at www.medical.toshiba.com.

About Toshiba Medical

Toshiba Medical offers a full range of diagnostic medical imaging solutions including Ultrasound, CT, X-Ray, and MR, across the globe. As of December 2016, Toshiba Medical became a member of the Canon Group. In line with our continued Made for Life philosophy, patients are at the heart of everything we do. Our mission is to provide medical professionals with solutions that support their efforts in contributing to the health and wellbeing of patients worldwide so that together our industry-leading solutions deliver an enriched quality of life.